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Customer Praise
Please forgive our coyness; we do our best to respect the privacy of our customers and the details of their programs outside our self-aggrandizing news items and press releases.
Communications Specialist:“We are now several days into the … exercise, and I have been receiving great feedback on comms from the guys …. The ASTi solution is proving to be very stable, and offers significantly more functionality than the DND-developed VOIP softphone solution used last year—particularly now that the HLA entity attachment/radio ranging functionality has been resolved. … In total there are 60 operator positions, all with local intercom access, plus nearly 100 fully-configurable simulated radio objects. Please pass on my thanks to the team; we would never have met our … 'start of exercise' date without your assistance.” Senior Engineer Tech:“Thanks for the hard work and prompt production …. I've received nothing but positive feedback from everyone there. All seem to be happy with the system.” Customer Program Engineer:“I want to thank you and ASTi for the tremendous support received …. It is my intention to keep ASTi as the leading voice communication solution for all of my future projects. Furthermore, I would like to continue the excellent dialogue that took place. Again, thank you for your support.” Int'l Commercial Program Mgr.:“Already this morning people noticed the sound was way better than it ever was …. It is always a pleasure working with you guys, I really mean it. Professionalism seems so hard to come by these days ….” Customer Engineer:“The PC'ver is great. It has saved us a lot of unnecessary running around. The capability to tune in to someone's radio and walk them through the setup has been invaluable. The [Radio Diagnostic] tool is by far the most useful. The ability to see a snap shot of every radio on the network is a tremendous help. We use both tools daily.” Senior Systems Engineer:“I wanted to take the time to thank you for allowing [us] to attend the ASTi Training Course provided … last week. It was a pleasure working with [the ASTi engineers]. They provided us with all the tools to successfully integrate the DACS solution into [our application]. They skillfully guided us through the process, and sent us home with the appropriate … files so we can plan ahead for our upcoming integration. Senior Software Engineer:“[The model] works like a dream - thanks for all your efforts on this. We can now check out the model at our leisure in MBV and see how far away we were! Integration week starts [soon] … so all your help at short notice has been much appreciated. It is one less headache for us at this end. Many thanks to you all for getting us up and running.” European Simulation Engineer:“I’ve been very impressed with the promptness of your replies, considering how busy you must be after I/ITSEC. It makes a pleasant change from some companies where you have to constantly chase them and prise the information out of them.” Company Training Coordinator:“I just wanted to let you know that [ASTi] did a great job with the training last week and the… team [was] pleased with the outcome. [T]he trainees indicated that the training was extremely useful and well executed. Please pass on my thanks to [ASTi engineer] for an outstanding job.” Integration Team Lead:“I wanted to let you know that [our] team has been very impressed with ASTi’s performance and delivery of your products as promised on the very challenging schedule we imposed on you for the [program]. I also wanted to recognize [ASTi] for a job well done on the support shown in getting the software up and running within our needed times… For a job well done, Thanks.” DMT Test Team:“I wanted to thank you for your very valuable assistance in getting the ASTi Telestra to talk to our DMT Portal. Your willingness to come at a moment’s notice and stay late, as well as your thorough knowledge of your product and professional demeanor, reflect brightly on ASTi.” Swedish Research Institute:“Thanks again for coming over and fixing our problems! It shows of a quality awareness at ASTi that I don’t think many companies can match.” Systems Integration Engineer:“I wanted to extend my deepest thanks for getting our [equipment] replaced so quickly a month or so back. I just realized that with everything going on around here, I never took the time to say ‘Thanks’! ASTi has always been so responsive to us when called upon… I wish all of our vendors were more like you.” | |
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